Comments on: What To Do When Coworkers Monopolize Your Meetings https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/ VitalSmarts is now Crucial Learning Wed, 21 Oct 2020 11:02:56 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Cristina https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6010 Wed, 21 Oct 2020 11:02:56 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6010 Thanks so much, a life-saving article!

]]>
By: Sheella Mierson https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6009 Fri, 15 Sep 2017 00:32:52 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6009 To deal with some people talking a lot and others hardly speaking, I like to use rounds. Each person has a chance to speak in turn, and can pass. There is no group dialogue or cross-talk during a round – whoever is facilitating the round may need to remind people of that. Both people who speak easily and people who tend to be quiet in groups usually like the round. I am in the former category; a round ensures that other people have a chance to speak and I get to listen better. Everyone relaxes as they get more experience with rounds and know that they will have a turn and be able to listen, without competing for air time, and more creative ideas come out. It’s possible to use multiple rounds in different parts of a meeting. Even one round can transform a meeting.

Rather than voting or consensus I prefer consent. This is done in a round, asking the question, “Do you have any paramount objections to this proposal?” An objection is paramount if the proposed policy would keep the person and/or the group from accomplishing their agreed-upon aim(s). (That assumes that the group has an agreed-upon aim(s), so sometimes getting that is the first step.) The facilitator asks anyone who has an objection to state what their objection is. When all the objections have been listed – without discussion at that point – the group then owns all the objections and addresses them to see if they can come up with a proposal with which everyone can live. The group has reached consent when there are no remaining paramount objections. Rather than trying to get agreement, the point is to surface objections to improve the proposal. This ensures that all perspectives are taken into account, since different people may be playing different roles and/or looking at the issue from different perspectives, and no one’s voice can be ignored. (There are other steps before the consent round – to develop the proposal in the first place and to make sure that the meaning is clear to everyone. That would be a longer comment….)

]]>
By: Mark https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6008 Mon, 11 Sep 2017 19:42:40 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6008 I bring a printed copy of my agenda and take notes directly on it (I’m slow with a keyboard). Afterwards, I use this to create and distribute meeting minutes, including action items, with a statement to the effect of “please let me know if I have mis-spoken or left anything out.” I’m seldom corrected and it gets a sort of forced buy-in from the group.

]]>
By: Sheella Mierson https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6007 Sun, 10 Sep 2017 04:53:52 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6007 To deal with some people talking a lot and others hardly speaking, I like to use rounds. Each person has a chance to speak in turn, and can pass. There is no group dialogue or cross-talk during a round – whoever is facilitating the round may need to remind people of that. Both people who speak easily and people who tend to be quiet in groups usually like the round. I am in the former category; a round ensures that other people have a chance to speak and I get to listen better. Everyone relaxes as they get more experience with rounds and know that they will have a turn and be able to listen, without competing for air time, and more creative ideas come out. It’s possible to use multiple rounds in different parts of a meeting. Even one round can transform a meeting.

Rather than voting or consensus I prefer consent. This is done in a round, asking the question, “Do you have any paramount objections to this proposal?” An objection is paramount if the proposed policy would keep the person and/or the group from accomplishing their agreed-upon aim(s). (That assumes that the group has an agreed-upon aim(s), so sometimes getting that is the first step.) The facilitator asks anyone who has an objection to state what their objection is. When all the objections have been listed – without discussion at that point – the group then owns all the objections and addresses them to see if they can come up with a proposal with which everyone can live. The group has reached consent when there are no remaining paramount objections. Rather than trying to get agreement, the point is to surface objections to improve the proposal. This ensures that all perspectives are taken into account, since different people may be playing different roles and/or looking at the issue from different perspectives, and no one’s voice can be ignored. (There are other steps before the consent round – to develop the proposal in the first place and to make sure that the meaning is clear to everyone. That would be a longer comment….)

]]>
By: Denny Brown https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6006 Thu, 07 Sep 2017 17:13:56 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6006 It sometimes helps to distinguish “meeting” from “work session”. Meetings are for exchanging information. It might be status information, or communication of decisions that have been made, or describing some future directions. Work sessions are for accomplishing some concrete objective. The objective might be to develop a list of action items for members of the group. It might be to reach a decision while the stakeholders are present. It might be to revise a work product from a prior work session.

This distinction can also help select who is invited. If it’s a meeting, who has information deliver and who needs to receive the information? If it’s a work session, who needs to contribute to or approve the work product? One source of frustration is to combine meeting-style items and work session-style items in the same agenda. That often leads to invitees who are only needed for some of the agenda items.

]]>
By: Peter Eastman https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6005 Thu, 07 Sep 2017 17:08:09 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6005 In reply to Sherri Hannon.

I suggest that you suggest these ground rules:
Our company values will be followed at all times during the meeting.
Active participation by all is needed, encouraged and supported by the group.
Respect for others’ ideas and opinions, and civil discourse is a continuous expectation.
All ideas within the scope of the discussion are welcome.

]]>
By: Michael D Enquist https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6004 Thu, 07 Sep 2017 15:50:12 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6004 Much of this could be avoided by deciding if the meeting is really the best way to solve the problem, get the input, make the decisions, etc.

Personally, I believe meetings should be the last resort. They take up time (I list the unavoidable time-wasting aspects below). Most meetings are just for show, anyway: After the meeting, Betty and David are going to get together in Betty’s office and make the real decisions.

I think the more valuable skill is to learn who has what roles in your organization: who makes the decisions, who carries them out, who needs to be informed, who is happy with whatever is decided – so long as a decision is made, who is unhappy with whatever is decided and needs to feel important – to the point where they will derail the process just to assuage their ego unless they are allowed to feel like they’ve had some input, and who doesn’t want to be bothered.

To be effective in your organization, truly effective, you need to know what everyone DOES. By that I mean, not their job titles or HR job descriptions, but what their words and deeds cause to happen in the company. Collandra may be a Sales Manager, but she may the first one that the President calls to get input about the tone of company.

It’s important to remember that some people have more influence precisely because they don’t have a particular lofty title. With titles come visibility, and with visibility comes a need to be more conservative in one’s apparent decisions and actions. Someone with a lower title and less “face” to lose can take more radical action, if necessary. I’m not talking about hidden agendas, though they do exist, I’m pointing out that the org chart doesn’t necessarily show how the organization really runs, and the webs of interaction between people cannot really be influenced in a meeting.

********

There is sooo much time taken up by the necessary processes of having a meeting: the physical reality of moving people into a room, getting everyone settled, letting them have their social-primate time, getting their attention, making sure they have all read the agenda, getting their attention again, writing things on the whiteboard, clearing the whiteboard when the next topic comes up, ending the meeting, moving people out of the room, including the laggards who want to discuss some of the topics more among themselves, etc.

]]>
By: JenF https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6003 Thu, 07 Sep 2017 14:39:41 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6003 In our office, we have someone very similar to the soapboxers Exasperated talks about. He would dominate meeting with his rants, often making meeting hours longer than needed. No amount of interruption, even by the meeting leader would get him to stop. It took me a while to see that his opinions, not matter the topic, had a very similar theme. So, I talked to him privately about how long the meetings were and how I felt like I was checking out during the meetings (even when I was the meeting lead) and why were we having so many meetings anyway on a project when the meeting never seem to help us move forward? By making it safe, he opened up that his rants were BECAUSE he hated meetings and wanted to exhibit such bad behavior that no one would ask him to be on a team requiring meetings. So maybe that’s a question to pose to the soapboxers, in the appropriate safe space, why do they feel the need share so much on each topic.

After my ranter opened up, I made a point in the first couple of meetings where I was the lead to provide an agenda ahead of time. Interestingly, that made his rants circle back to all the agenda topics in turn. So I have learned, that once he has voiced his opinion on, say agenda item 1, I listen for a deep breath from him, the start of a second set of opinions on agenda topic 2, and jump in with something along the lines of “hey you are seeing ahead, lets make sure person x weighs in and then we’ll start that topic”. And I do follow through and ask him directly if he has any further thoughts before we move on. After I did that a couple of times, it was like he relaxed and realized I do value his input. Now I rarely hear rants from him when I am the lead, and when I do, they are at the beginning of the meeting, and all I have to do is wait for that deep breath and jump in once. After that, it is like he remembers he will get a chance to voice his opinion, if any, on all the agenda topics when I am the lead and so talks only briefly and to the point.

A combination of making sure the soapboxer feels safe, you feeling safe and structure that keeping interrupting a long-winded person to move a meeting on totally non-personal – like sticking to the agenda should help.

A final thought…watch out for jokes and any sort of gossip about the soapboxer. Different guy than above, very long-winded, very sweet guy with a long institutional memory. A joke was made about him, and several other staff, at a party. He heard about it and kept repeating the catchphrase of the joke at the start of every conversation. Took me a few times of hearing it and seeing him to realize how much it had upset him. It made him come across in meetings as even more strident and forceful and completely out of control.

]]>
By: Nancy Bright https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6002 Thu, 07 Sep 2017 12:11:37 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6002 In addition to assigning time to the agenda item include the purpose of the item. Are you needing a decision? Participants can then do sufficient meeting preparation and know what is expected. We would select a timer for the meeting. When the time was up, we moved to the next agenda item. Should there be time at the end of the meeting, we could return to the lengthy item. Participants got better prepared for meetings as a result.

I have also used a parking lot (for great ideas that are untimely or not on the agenda). The idea is put on a Post-it note and parked until the last item on the agenda. Then it can be dealt with.

]]>
By: JennyG https://cruciallearning.com/blog/what-to-do-when-coworkers-monopolize-your-meetings/#comment-6001 Thu, 07 Sep 2017 06:53:02 +0000 http://www.vitalsmarts.com/crucialskills/?p=7090#comment-6001 I like the idea of first taking a short pause at each major topic before sharing and keeping notes on a whiteboard or flipchart. This could be expanded so that each person makes a comment on a sticky-note, which then are collected on the board up front for all to view. This gets all opinions out in the open before the discussion begins.
Again, clarify the purpose of each agenda point – is this just FYI, or a place to share input, or an actual group decision?

]]>