Comments on: No Time for Dialogue https://cruciallearning.com/blog/no-time-for-dialogue/ VitalSmarts is now Crucial Learning Thu, 07 Jul 2016 00:15:01 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Kitty Joy Thomas https://cruciallearning.com/blog/no-time-for-dialogue/#comment-4594 Thu, 07 Jul 2016 00:15:01 +0000 http://www.crucialskills.com/?p=4507#comment-4594 I could not agree more with everyone! As a healthcare professional, I find that we often make excuses for not communicating… before, during or after events. May I suggest simple tools for these forums, from an excellent resource, mirroring the sports world in some respects. Briefs (before), huddles (during), and debriefs (after) as tools to structure communication across all team members. Happy to provide the source offline.

]]> By: Joan Dadey https://cruciallearning.com/blog/no-time-for-dialogue/#comment-4593 Wed, 06 Jul 2016 13:44:25 +0000 http://www.crucialskills.com/?p=4507#comment-4593 I read this particular post with great interest as a nurse with 30 years of experience. I have been at the bedside and I have been in leadership roles. I have seen/participated in countless critical life or death events. In healthcare, there is a chain of command – there are licensure and scope of care parameters detailed in state laws. When the stakes are high, that chain and licensure drives some decision making. We look for patterns of poor behavior and/or communication skills with our team members. That is often where we seek to impact change.

]]> By: Grizzly Bear Mom https://cruciallearning.com/blog/no-time-for-dialogue/#comment-4592 Wed, 06 Jul 2016 13:00:32 +0000 http://www.crucialskills.com/?p=4507#comment-4592 As a veteran, I formerly made life and death “air traffic control” type decisions. Sometimes you HAVE to tell someone to tell people what to do, and they must obey immediately. I spend the rest of my time carefully collaborating with people. As long as I continually make deposits in their emotional bank accounts, they let me “get away with” the ocassional withdrawal.

Thanks for all that you do.

]]> By: Thomas Benzoni https://cruciallearning.com/blog/no-time-for-dialogue/#comment-4591 Wed, 06 Jul 2016 12:55:54 +0000 http://www.crucialskills.com/?p=4507#comment-4591 Ms. Hoffman
As an EM doc in my 4th decade, I can assure you, there is time to talk.
Several ways: Table tops/practice scenarios; all the experts do these, especially those of us in emergency command.
Talk while you work. Saying out loud why you are doing something will communicate your intent; that intent is catching and soon team members will think your good ideas are their own good ideas
Speak reflexively and directly. Say what your observing (I am seeing a blood vessel spurt.) and ask directly (name a name) what you want (Jane, where is that Henway?) and, to close the sale, why (I need it to stop this bleeding.)
Pretty soon, your team will be ahead of you; how great is that!?

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