Comments on: From the Road: So Much Training

By: Melanie Gao

Melanie Gao — Wed, 12 Dec 2012 16:54:17 +0000

Just last week I was flying to the West Coast to get certified in a new Vital Smarts class and my seat mate on the plane was a high tech executive who had taken Crucial Conversations about five years ago. I asked him the question I always ask, “What are the things you remember most from the class?” He went on to list out almost every skill we teach in Crucial Conversations. I was stunned that he had retained so much. He said that after taking the class he had gone back to his team and shared the messages with them and encouraged them to use them on the job. He said that by sharing what he learned, the skills became a part of who he was.

Needless to say, it was very gratifying.

By: Lynda Eirich

Lynda Eirich — Fri, 07 Dec 2012 17:51:21 +0000

I just finished facilitating my second Crucial Conversations session. At the end of the 2nd day, we spent time generating a list of how to make the training more than a 2 day awesome class. I was fortunate to facilitate to a group consisting of a VP and his direct reports. During a break I talked with the VP about ways to extend to get the training to be applied on the job. I conducted one follow up hour session with this group where the expectation from the VP was that everyone would come to the session and share what happened when they conducted the situation they practiced in class. The VP honestly shared his example as did others. This really helped the group see the applications and be energized by them. Two more follow up 1 hour session are planned.

By: Caroline Overton

Caroline Overton — Fri, 07 Dec 2012 15:03:17 +0000

Wow, can I relate to this. For 6 years I trained all 3 VitalSmarts programs at a large, international company. And frankly – I have to say, regardless of my “fabulous training,” (ha, ha) the company has little to show for it considering how many people went through the class. I have recently become the HR Manager for a medium-sized international company who is hungry to get training rolling in the company. I can assure you that Crucial Conversations will be one of the if not THE first training I roll out, but I am completely focused on the “before” and “after” of the training before I will let them have a course here. I won’t let what happened at the last company happen here!