Dear David, I was in a business relationship where it became apparent that the managing partner no longer saw my contributions as valuable. I had watched this partner gun for others in the past and “transition” them out of the company. Now her sights were set on me. So, before things got nasty, I devised …
Crucial Conversations for Mastering Dialogue Posts
Dear David, Help! I have a temper. I lose it in public and community meetings. I say bitter things and make accusations that I come to regret. It’s not that I have my facts wrong. It’s that I get that burning, buzzing rage that causes me to state my facts in fury. My wife says …
I recently did something hurtful to a family member. Shortly afterward, I said I was sorry but the person didn’t seem to accept my apology. I’ve tried to reach out but they are giving me a bit of a “cold shoulder.” They still seem bugged about what I did. I feel like I’ve done my part and now it’s up to them to accept the apology. Should I be looking at this differently?
Dear Steve, I am mentoring an individual who is in a supervisory position. She is very forthright with her direction and criticism of those under her. She has a good relationship with most of the people she works with, but those with soft-spoken personalities often accuse her of bullying. I have known this person for …
Dear David, I think you missed part of the question that Fed Up posted a while back. As I understood it, Fed Up also asked how to deal with self-centered coworkers (bosses as well as cohorts, team members, and subordinates) whose conversations and discussions are based on I, me, or my. Can you address that? …
Dear Justin, I recently read your post about the person who is overcommitted. You suggested ways for him to manage his to-do list. I think they’re really helpful ideas. But what about those of us on the other end of that relationship? I work with a group of great, creative, and intelligent people, but they …
Dear Emily, Our company was recently acquired and I was asked to be on the transition team to merge the two companies. This project required that I work with several members of the parent company throughout the weekend and late into the night. I was trying my best to be chummy and start the relationship …
Dear Joseph, How do you have a crucial conversation when someone pulls rank and shuts down dialogue by saying something like, “Because I’m the boss!”? I’m in a situation where I would like to discuss better solutions, but when I do, the other person uses her authority to stop the conversation. Signed, Powerless Dear Powerless, …
Dear Justin, I feel like our current discussions of politics and social issues are so divisive. I struggle to engage with them and frankly, I disagree with many of them—even when they are the opinions of my friends, family, and neighbors. It’s hard for me to understand how people can have the opinions they have. …
Dear Emily, Is it ever acceptable to remove oneself (and spouse) from family relationships that repeatedly cause pain and trouble in a marriage? Using crucial conversations skills has worked in several cases, but not all. I guess I am seeking validation for my decision to severely limit contact with the difficult family members. I want …