https://cruciallearning.com/blog/what-to-do-with-accountability-when-you-lack-authority/ VitalSmarts is now Crucial Learning Tue, 19 Aug 2014 09:34:08 +0000 hourly 1 https://wordpress.org/?v=6.5.2 https://cruciallearning.com/blog/what-to-do-with-accountability-when-you-lack-authority/#comment-3604 Tue, 19 Aug 2014 09:34:08 +0000 http://www.crucialskills.com/?p=5400#comment-3604 It is not that you lack the authority, it the lack of communication and to communicate effectively you will have to invest some time in the individuals you will be working with. You almost have to be a detective to know that individuals behavior like their likes and dislikes, weakness
and strengths and how they react under stress. it is a lot of work but it is a worthwhile investment. Because of my size, I had to learn to be approachable in my body language and when speaking, had to learn non threatening words and to speak in a very calm way. But the greatest skill which I am still trying to master is listening. To many times we listen with a response, thinking that we understand exactly what the other individual is saying. But in reality we miss it because we want the other party to know that we are very knowledgeable individual and they can come to us with their problem. Ninety five percent of the time they just need an ear.

]]> https://cruciallearning.com/blog/what-to-do-with-accountability-when-you-lack-authority/#comment-3603 Fri, 15 Aug 2014 15:18:28 +0000 http://www.crucialskills.com/?p=5400#comment-3603 Simply outstanding. One must do all that one can and document what came of it. Even in broken process, the metrics will speak for you if lack of support impacts the work.

]]> https://cruciallearning.com/blog/what-to-do-with-accountability-when-you-lack-authority/#comment-3602 Wed, 30 Jul 2014 14:32:54 +0000 http://www.crucialskills.com/?p=5400#comment-3602 I have had similar experiences with the perception that if you’ve crucial conversation training you should be able to convince people to do things even though you no authority to back it up. The project management approach does work, but only if all the projects are integrated. Our company fragments it’s projects with the same individual being resource loaded into multiple projects, sometimes at over 100% capacity for the person, but the project managers have no say on the setting the priorities of the individuals doing the work. So there are still problems with getting things properly prioritized but it’s better than NOT using a project approach.

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