Comments on: Responding to Confidential Feedback

By: Daniel

Daniel — Sat, 16 Feb 2013 00:57:15 +0000

When giving “feedback” I like to think of it as feedfoward. What can this person/I do to progress? “Can you be anymore vague than that” statements only cause people to spend their time doing a postmordem on what they perceive as a setback.

By: grizzly bear mom

grizzly bear mom — Wed, 02 May 2012 15:39:11 +0000

There is an expression “if three people call you a horse buy a saddle.” Did anyone else say that you lacked people skills? No? Forget about it. Vague complaints have little substance. Additionally most bosses leap to correcting their subordinates. The fact that yours said he wouldn’t change a thing demonstrates his confidence in your people skills. If on the other hand someone said “I feel humiliated when you called me an idiot when I forget to fill the copier” and the statement is accurate, work on your skills.

By: elsy mejia-carpio

elsy mejia-carpio — Tue, 24 Apr 2012 14:19:59 +0000

This is a very interesting question and it is use by those employees that do not know how to have a crucial conversation with their immediate supervisors. They use the exit interview to let go their emotions they kept inside themselves.
By saying that the Director lock of peoples’ skills, any person is able to understand that he/she has to ask others about his/her personal behavior. To be a director it is important to have peoples’ skills. How to interact with any kind of individuals at a different levels. A director have to understand others and act as he/she knows each individual working under him/her, no matter if it is a housekeeping or a manager, no different treatment should be demonstrated. Also, I will recommend to ask to those who know him/her at work and also family member to give him/her their opinion about his/her people skills without interrupting or getting upset since may be he/she will be happy or unhappy to know how others are perceiving him/her. Knowing this, getting training in those skills that need to improve will be the best resource to change other peoples perceptions.
It is never too late to learn and to know how to improve ones skills and behaviors.
This director should be thankful that someone told him/her his weakness and that now it is time to workout to improve his behaavioral skills for the better of the organzation.

By: Joseph Grenny

Joseph Grenny — Fri, 20 Apr 2012 20:22:48 +0000

Nope. I might be willing to negotiate that. But as I suggested in the dialogue I reported I had recently, I let people know that them trying to bind me into silence and my consenting to it are two different things. I would consider this on a case by case basis. What I do feel ethically bound to do is let them person know that I plan to take action on this information - as I suggested in my response. @Mark Albee

By: Joseph Grenny

Joseph Grenny — Fri, 20 Apr 2012 20:21:18 +0000

Good for you, Peggy. All of us react with shame to criticism. Learning to get past that false message is a key to happy living. You're off to a great start! @Peggy

By: Joseph Grenny

Joseph Grenny — Fri, 20 Apr 2012 20:19:56 +0000

Excellent suggestion. @Laura Moen

By: Joseph Grenny

Joseph Grenny — Fri, 20 Apr 2012 20:19:26 +0000

That's a great idea, Ann. I think using this as a cue and simply following it up by generating his/her own feedback process is very wise. @Ann Fisher

By: Mark Albee

Mark Albee — Fri, 20 Apr 2012 15:28:48 +0000

Thanks for the enlightening piece on confidential feedback. One part of the solution eludes me. As one ventures forth to, as you said, “do what I feel ethically bound to do afterward,” do you feel any ethical obligation to allow your information source to remain anonymous?

By: Peggy

Peggy — Thu, 19 Apr 2012 19:39:00 +0000

This was timely. I recently received similar “feedback” that was not timely or specific. I took it hard, but am working to boost my self-awareness in an effort to see what I’m doing to create the perception. I like the reminder to invite the feedback by helping others tell more than they know.

By: Sufia Amir Khan

Sufia Amir Khan — Thu, 19 Apr 2012 11:31:07 +0000

seems like its been written for me.