Comments on: From the Road: By the Numbers https://cruciallearning.com/blog/from-the-road-by-the-numbers/ VitalSmarts is now Crucial Learning Mon, 08 Jul 2013 14:29:54 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Therese Borgerding https://cruciallearning.com/blog/from-the-road-by-the-numbers/#comment-3071 Mon, 08 Jul 2013 14:29:54 +0000 http://www.crucialskills.com/?p=4760#comment-3071 After facilitating several Crucial Conversations classes within the last couple of years, I realize regardless of the meaningful learning experience we set as our goal as trainers, if there is limited follow through by either the participant or their organization, much learning falls by the wayside. I have been very aware the last few years of ROI for all our training initiatives. We have begun to have ‘Crucial Conversations Refreshers’ for past participants. These are just short noon hour reviews on some of the key topics. I have been amazed to hear people say, “Crucial Conversations was a great class, I just don’t remember much though.” Asked if they have reviewed any of their materials and often the answer is no. Our organization has been offering CCs for several years, so we hope as a culture people are trying different approaches with their collegeagues when tackling important conversations. However, people are busy, and though they have good intentions, often they don’t revisit content from earlier ‘meaningful’ training they’ve had. We need to aim high and create the very best learning experience for our participants, and we need to consider how to support continued learning and review after they walk out the training door.

]]> By: Jeanie Cole https://cruciallearning.com/blog/from-the-road-by-the-numbers/#comment-3070 Fri, 05 Jul 2013 14:56:15 +0000 http://www.crucialskills.com/?p=4760#comment-3070 Steve, thanks for your thought provoking question! My passion is to make a difference so I’m ready to consider how I’ll do this when facilitating Crucial Conversations. I’m a new facilitator, soon to complete my third session to become a full-fledged facilitator.

I’m realizing the power of storytelling. I can see how it connects the skills to real life for participants and helps them see and even feel situations they can relate to; it allow them to deepen their learning. So…for me it will be gathering my own stories of how I or others used Crucial Conversations or could have but didn’t.

I’m looking forward to attending the Vital Smarts Conference and sharpening my skills! And thanks for your part in supporting this life-changing course!

Jeanie

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