Comments on: How to Change Social Norms at the Office https://cruciallearning.com/blog/how-to-change-social-norms-at-the-office/ VitalSmarts is now Crucial Learning Fri, 13 Feb 2015 04:31:49 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Lee https://cruciallearning.com/blog/how-to-change-social-norms-at-the-office/#comment-48 Fri, 13 Feb 2015 04:31:49 +0000 http://www.crucialskills.com/?p=2663#comment-48 One additional step I recommend was noted in another “Crucial Conversation” – get your head right.

In this context, that means when collecting the data on employee activities, be sure to *also* note data that doesn’t support your viewpoint. For example, are employees consistently coming in early, leaving late, and taking/making business calls during “off” hours?

It is absolutely possible that the employees are taking unfair advantage in this company. However, it is also possible that they are following a more flexible schedule while putting in full effort and work.

I would be extremely careful to understand exactly what is going on before attempting to make changes. You might not like the consequences if the employees also begin to keep work at work – which is the logical outcome of having all personal activity shut down. The 24/7 reality of many businesses is why a lot of companies began to offer reasonable personal activity during the workday. It helps offset the early/late/weekend hours employees put in.

Definitely a situation to listen carefully.

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