I wonder if there might not be one more area to be covered by your shotgun answer – safety from the aspect of feeling as though you are being “manipulated”. Many of us have had different types of training regarding listening and conversation skills and once you have been through a few of these courses, you start to recognize when the skills are being used on you.
It may arise from a feeling of a lack of sincerity on the speaker’s part, or a lack of trust between the conversation participants as you alluded to above. I am an independent thinker and do not like to be manipulated and when I detect these types of skills being used in a conversation, my first instinct is to resist. How I recover from that point is gauged mainly on my personal history with that person.
As you mentioned above, time and history developed with these people will eventually show them that you do truly care about the results they see too, but make sure you’re not just using these skills to manipulate others in order to “get you way”. People will know and start avoiding conversations with you. You HAVE to maintain sincerity, not just through the conversation, but also through your actions after the talking is completed.
Gene Sorrell
]]>Greg Rubel
President
Markel Corporation-Mid South Region