Comments on: Crucial Applications: Office Haunting—How to Have Scary Conversations at Work https://cruciallearning.com/blog/crucial-applications-office-haunting-how-to-have-scary-conversations-at-work/ VitalSmarts is now Crucial Learning Wed, 31 Oct 2012 14:06:43 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Michele https://cruciallearning.com/blog/crucial-applications-office-haunting-how-to-have-scary-conversations-at-work/#comment-2789 Wed, 31 Oct 2012 14:06:43 +0000 http://www.crucialskills.com/?p=3554#comment-2789 I’ve been in management for 20+ years. Eight+ years ago, my then employer provided Crucial Conversations / Confrontational Conversations training, and both of those books sit on my bookshelf, and get pulled out before any crucial conversation.

I’ve been acknowledged repeatedly as an exceptional leader, and I have no doubt that these books, along with Dr. Covey’s books, are a big reason as to why.

But sometimes, my friend, this approach can come back to bite you. I recently had a problem employee, and at the end of the day, the fact that I used those steps (the five above) against me, ended up in me being fired and him being promoted.

I’m confident in my own mind that there is nothing that I could have done differently, and the fact that his blatant, proven lies were considered acceptable while the fact that I was unaware that he was lying, and that I used “soft” language in dealing with him meant that I was fired, well.. I didn’t want to work for that type of company anyway, so I took my severance package and went away.

It was a hard lesson to learn though.

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