Comments on: From the Road: What the . . . ?!?! https://cruciallearning.com/blog/from-the-road-what-the/ VitalSmarts is now Crucial Learning Thu, 09 May 2013 21:18:39 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Darrell H https://cruciallearning.com/blog/from-the-road-what-the/#comment-2967 Thu, 09 May 2013 21:18:39 +0000 http://www.crucialskills.com/?p=4563#comment-2967 In reply to Allison Fritz.

Yeah, what Allison said. Brilliant.

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By: Allison Fritz https://cruciallearning.com/blog/from-the-road-what-the/#comment-2966 Fri, 03 May 2013 13:40:20 +0000 http://www.crucialskills.com/?p=4563#comment-2966 I like the contrasting as a beginning, as well. I also have found it useful to share what seems to be the true intent of the person, often asking for that if I am unsure (get their story), and reflect appreciation for that. I will acknowledge how I saw any positive aspect of the comment, if I authentically did, especially if it meets their intent. Then I will share how the comment may have been interpreted by someone unaware of the intent, and I will share the potential impact of that. Depending on the relationship, I may suggest they consider a different approach to achieve their aims and help them brainstorm. It helps when I can challenge my own stories about the person/event and remain empathic.

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