Comments on: Talking to a Needy Customer

By: What goes around comes around, the good way | Random Musings of an Introverted Visual Learner

Tue, 29 Dec 2015 03:20:05 +0000

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By: Joyce

Joyce — Mon, 05 Dec 2011 16:49:13 +0000

Kerry,
As I get older, I often find myself taking up a bit too much of someone’s time. Perhaps I see a glance at their watch, or a quick look-around. At those times, I am reminded that it is not about me all the time. This article will make me more aware of what I am doing. It is not my intent to monopolize anyone’s time, but it sure is eary to do when we think we have alot to say! Thank you once again for your kindness and thoughtfulness and tenderness when dealing with thest tupes of situations. I echo Monica when she ways – I think I love you!!

By: Patti

Patti — Thu, 01 Dec 2011 20:31:11 +0000

At the Clinic where I work, I will often find myself behind slow moving elderlies. When they notice, often they will try to move. I try to take this opportunity to always say and mean, that if I am in that much of a hurry I need to rethink my journey. It struck me also that soon we Baby Boomers will be the elderly. We have a responsibility to teach our future generations (as role models) how to treat people like we would want to be treated. Our work is not done here.

By: Shirley

Shirley — Thu, 01 Dec 2011 18:48:16 +0000

Kerry: Excellent column, always. I often think I’m too busy for non-essential interruptions. Then, I catch myself asking who watched the football game last night, or listening to a cute story about someone’s child, or joining in some impromptu political commentary. My point is, we all waste time chatting. It just seems like a bigger waste if someone else initiates it. Your column encouraged me to limit my chatter, so I can save some conversation for lonely people who really need it.

By: Monica Kane

Monica Kane — Thu, 01 Dec 2011 12:34:35 +0000

Kerry, I think I love you! Every time you write a response, it melts my heart. Your thoughts that you share with so many, give me a great deal of hope and healing in my heart.

By: Karen Gehne

Karen Gehne — Thu, 01 Dec 2011 01:47:26 +0000

Not only is there an aging retired population but there is an aging work force. In the workplace there is more pressure on fewer staff members causing people to look around at their co-workers to see who is not producing as much. Because of the multi-generational work force, there are some staff members who easily loose their patience with co-workers who do not have the same technological and productivity level. Finding the balance between production and peace of heart is sometimes challenging. How do you want to be treated as you age in the workforce? I really have to think about this.

By: Tammie

Tammie — Wed, 30 Nov 2011 22:42:55 +0000

@Tammie He might get the hint that your time is valuable as well.

By: Tammie

Tammie — Wed, 30 Nov 2011 22:41:44 +0000

Just had another thought. Give this gentleman a time limit. Say “I’m sorry but I can only talk for 2 (or any specific amount like maybe 5) more min. and then I must get back to work.

By: Tammie

Tammie — Wed, 30 Nov 2011 22:31:34 +0000

@Ange Love this idea.

By: Tammie

Tammie — Wed, 30 Nov 2011 22:30:21 +0000

@SLC I work in a retail store and wondered if it would be proper to ask the gentleman to get carts or do something so that he might feel useful and it wouldn't cost any money at all. But is that a type of abuse and how do you know if the person is actually capable for the task in the first place and what if something bad happened while he was helping. So I guess the answer is No, but it was worth a thought. I know I always bring in carts at other stores, what happens if I get hurt? I still do it anyway. It would be a form of volunteering for this gentleman.