Comments on: How to Be Both Assertive and Diplomatic https://cruciallearning.com/blog/how-to-be-both-assertive-and-diplomatic/ VitalSmarts is now Crucial Learning Fri, 07 Oct 2016 00:53:43 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Three Challenges I Face in My Work as a Flight Attendant https://cruciallearning.com/blog/how-to-be-both-assertive-and-diplomatic/#comment-4055 Fri, 07 Oct 2016 00:53:43 +0000 http://www.crucialskills.com/?p=5863#comment-4055 […] supposed to be rude to the passengers. The challenge always comes up when you try to figure out how to be assertive in a nice way, without being rude to a passenger who is clearly crossing the […]

]]> By: David Maxfield https://cruciallearning.com/blog/how-to-be-both-assertive-and-diplomatic/#comment-4054 Fri, 22 May 2015 16:47:30 +0000 http://www.crucialskills.com/?p=5863#comment-4054 I hope readers followed the hotlink I included when I explained BATNA (Best Alternative to a Negotiated Agreement). It takes you to the Harvard Law Schools Program on Negotiation. A reader correctly pointed out that many of the suggestions I made come from this group’s work. I should have cited them more liberally. I love their work.

The team at Harvard includes Roger Fisher, William Ury, and Bruce Patton, authors of Getting To Yes. But their team is large and varied, and they’ve produced hundreds of publications and training materials. They work on a global scale, and are thought leaders in the negotiation and conflict management arena.

]]> By: Grizzly Bear Mom https://cruciallearning.com/blog/how-to-be-both-assertive-and-diplomatic/#comment-4053 Tue, 19 May 2015 20:23:27 +0000 http://www.crucialskills.com/?p=5863#comment-4053 1. It could be that you and your boss have different skills and comfort levels with your competencies. Or
2. It could be that you are leaving “money” on the negotiation table. I would ask why your boss wants you to behave differently.

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