Visit the Crucial Skills blog to learn how John C. used Crucial Conversations skills to get to safety when he found himself under live-fire.

Visit the Crucial Skills blog to read Joseph Grenny’s answer to this question: My husband’s family frequently questions our actions concerning our son who has severe behavior issues at school and at home. How should we respond to unwanted parenting advice?

Visit the Crucial Skills blog to read Albert Bandura’s—one of the greatest living and most influential psychologists of all time—thoughts on the topic of violence in schools.

Visit the Crucial Skills blog to read Al Switzler’s response to this question: What do you do when two people dispute the “facts”?

Visit the Crucial Skills blog to read five tips for surviving your holiday office party.

Visit the Crucial Skills blog to read Al Switzler’s answer to this question: “How do you help ‘undo’ a story that another person has held about you?”

Visit the Crucial Skills blog to read Kerry Patterson’s answer to this question: “How can I tell my needy customer that I don’t have time to talk without offending him?”

Visit the Crucial Skills blog to read about the four most difficult issues for women to discuss at work.