Comments on: How to Handle a Personal Judgment https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/ VitalSmarts is now Crucial Learning Wed, 22 Mar 2023 14:53:19 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Brittney Maxfield https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10756 Fri, 17 Mar 2023 20:22:06 +0000 https://cruciallearning.com/?p=18648#comment-10756 In reply to David.

Hi David, thanks for taking the time to read. I guess the way I’d answer your question is that it doesn’t really matter. Perhaps the person is self-projecting, but I think the goal (and challenge) is to look at any feedback as an opportunity for growth. Even if someone is criticizing something in you that they see or feel about themselves, it doesn’t mean the feedback is invalid. I’d worry less about how the feedback is delivered, and more about what you can do with it. Take the opportunity to reflect and see if you can improve. If you think the feedback is completely off base, then get curious. Ask for some specific facts and examples. If the other person can’t come up with any, well, then, you can move forward confidently knowing that the other person is the one with the problem. For more ideas on accepting feedback, read my previous piece: https://cruciallearning.com/blog/when-feedback-feels-abusive/.

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By: David https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10751 Thu, 16 Mar 2023 03:53:30 +0000 https://cruciallearning.com/?p=18648#comment-10751 In reply to Brittney Maxfield.

Hi Brittney,

When receiving feedback,
how can you tell if someone is self-projecting?

If they are self-projecting what is the best way to deal with this sort of feedback?

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By: Brittney Maxfield https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10750 Wed, 15 Mar 2023 21:49:21 +0000 https://cruciallearning.com/?p=18648#comment-10750 In reply to Vicky.

Thank you for your comments. You bring up some really valid points. I agree the comments were discriminatory – which is why I suggested confronting them directly. And like you said, an effective way to proceed is to look at any role you might be playing before jumping into the conversation. This helps to diffuse your own emotion and defensiveness as well as disarm others, making the conversation more productive. It would also be possible to simply confront the discrimination directly.

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By: Brittney Maxfield https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10749 Wed, 15 Mar 2023 21:43:36 +0000 https://cruciallearning.com/?p=18648#comment-10749 In reply to Van Godbold.

Thank you for taking the time to read my comments. It’s hard to get these scenarios completely right when you only have a few sentences to draw from. In my reading of the question, it seemed like the manager delivered the hearsay as a critique – rather than having defended her in the moment. It’s definitely possible I got it wrong, and your view could be another perspective. Another good tip to include would be to come into the conversation with curiosity and openness to what really happened. That would help draw out the truth of what really occurred.

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By: Brittney Maxfield https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10748 Wed, 15 Mar 2023 21:38:26 +0000 https://cruciallearning.com/?p=18648#comment-10748 In reply to Heidi Martinez.

Thank you for your thoughts. Your point certainly crossed my mind – being blunt isn’t always bad. In many cases it indicates you are willing to speak up and that can be a powerful skill. Blunt can also be described as forthright, direct, and candid. And said that way, we’d feel like this person was an effective communicator. Unfortunately, I don’t know this reader and I don’t know her colleagues, my only advice is to not completely dismiss the feedback just because it was delivered in a difficult way. Maybe there is opportunity for growth there? If not, and the questioner feels confident in the way she interacts with others, then she can proceed with confidence. In general, looking at the role you might be playing in the situation is an important step to not entering the conversation on the defense. I think it also helps to disarm the other person who likely does feel like she has some room for improvement. Just something to consider.

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By: kathy w. https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10747 Wed, 15 Mar 2023 17:53:52 +0000 https://cruciallearning.com/?p=18648#comment-10747 After reading the concern, the reply and the comments, I find that something about this situation still bothers me. For me, it is tied to organizational integrity and values.
The organization professes to be inclusive and encourage diversity, yet this comment (if it was correctly conveyed to the manager by the third party), doesn’t reflect either concept.
The flavor of original comment, while it might be helpful regarding the bluntness, isn’t congruent with those values and/or it wasn’t shared in a helpful manner; so in addition to having a conversation with myself as suggested by Brittany, I’d be asking myself if this is a place I really want to work.
Our best working environments are ones where we can do our best work, show up authentically, be coached for growth in supportive ways and feel fulfilled at the end of the day. We all have different needs. If yours aren’t being fulfilled and your workplace doesn’t enrich you, it may be time for a change!

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By: Vicky https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10746 Wed, 15 Mar 2023 16:44:25 +0000 https://cruciallearning.com/?p=18648#comment-10746 I appreciate that this reply uses all of the Crucial Conversation skills in a constructive way. However, it is easy for those of us who are Caucasian to have a “just speak up” mindset, not having faced systemic racism our entire lives. The first, unspoken rule of Crucial Conversations is that you have to feel safe enough to believe you can start one.
Although I’m clear on the model, and we work on ourselves first, I will admit I felt a little stung that the comment was agreed to be “uncalled for and disrespectful, but let’s set that aside…” and the answer turn to ‘maybe you are too blunt.’. What “Feeling Judged” heard was disrespectful, hypocritical to the stated values of the organization, and as they point out, potentially from a place of multiple biases–not just ethnicity, but also possibly gender, status, and hierarchy. Is focusing in immediately on whether “Feeling Judged” is blunt looking at the content instead of the relationship? Is the first step possibly the need to feel mutual respect before any feedback feels valid?

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By: Van Godbold https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10745 Wed, 15 Mar 2023 13:52:13 +0000 https://cruciallearning.com/?p=18648#comment-10745 Why is the original comment taken as rude or insulting? Aren’t “Feeling Judged”, and even Ms. Maxfield, falling into the fundamental attribution error? Isn’t it possible that the next thing that anonymous leader said was, “and I love that about her”, and that part got lost in the hearsay passing along of the feedback? I can attest, having worked with Germans and Taiwanese Chinese, to take two examples, that there is a very different level of what is considered blunt in professional interactions across cultures, so mentioning someone’s nationality is not prima facie evidence of a sin against inclusivity.

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By: Heidi Martinez https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10744 Wed, 15 Mar 2023 13:31:02 +0000 https://cruciallearning.com/?p=18648#comment-10744 I think you missed something here. There is an implicit assumption that being blunt is bad. Sometimes being blunt is necessary and powerful. I think your first bit of advice about the crucial conversation is on point – leading with what you aren’t trying to do, and your willingness to take fair criticism to heart. But I think the next statement – essentially, I’ll try not to be so blunt – is misplaced, unless in examining his/her own conduct the writer can identify areas where he/she made a mistake. If that isn’t apparent to the writer, I think the next step is to explore what was meant by that comment and whether the writer’s bluntness is perceived as a negative, a positive or a mixture of both. After all, each situation is different!

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By: tdiym https://cruciallearning.com/blog/how-to-handle-a-personal-judgment/#comment-10743 Wed, 15 Mar 2023 12:55:09 +0000 https://cruciallearning.com/?p=18648#comment-10743 If only we all worked in organizations where all conversations were constructive and not defensive, these suggestions would work. I can’t personally see any manager who refuses to identify the source of a critical comment giving the person the name of the person who made the comment so that some kind of mutual understanding could be reached. Maybe it’s because I’ve never worked in that kind of environment, but open conversations are rare to nonexistent in my experience in the companies I’ve worked for and anyone trying to ask for more than what little was provided about a cutting remark will very unfortunately be labeled as the problem.

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